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Business Administrator – Job Description

Posted on Aug 15, 2019 by

Modus Overview

Modus are an agency team of creative design specialists. Our modus team specialise in creative design and consists of 8 talented, creative and customer-focused people. We work across the three key communications disciplines: Design, Print and Online.

Creative thinking and impressive creative design, that’s how we establish, develop and create brands. Our web design team can design, code and develop. We are part of the nationwide network of nettl web studios, providing high quality design and web services, in addition to our offline marketing and printing capabilities.

As a full service marketing and creative design agency, modus is made of marketers, designers and digital experts. We enjoy a challenge, send us your brief and we’ll come up with your answers, whether you need a full brand strategy and media planning or just help on a name/corporate identification or logo development.

We have handled the simple to the unusual and wonderful! From brochure to books from email campaigns to large format outdoor campaigns our philosophy is designed to develop and re-think. modus ideas come in all shapes and sizes, nothing we create is off-the-shelf.

We look at each client’s needs from an original perspective. We then generate creative design results that are pitch-perfect, portraying the spirit of each brand’s aim and aspirations. It is our observation that communication is about making people passionate about a message, a product, a trademark, a brand, an organisation or a relationship. The result? Links and relationships so powerful that brands are driven to new heights and whole businesses are transformed.

We are now seeking a Business Administration to join our vibrant studio and support the day to day workloads of our creative team, as well as support the needs of our various clients. You will be responsible for general office administration and will need effective communication skills both over the telephone and in face to face.

Vacancy Main Description

General day to day duties will include:

  • Interacting with customers via face to face, email and phone. Taking customer information and supplying quotations.
  • Following up with customers
  • Checking, preparing and processing customer orders
  • Interact with suppliers, placing orders.
  • Processing invoices
  • Prepare and process time sheets for the creative team
  • Prepare proposals
  • Meeting and room preparation
  • Minute taking
  • Updating CRM database, uploading customer/supplier information and interaction notes.
  • Respond to all direct enquires from website and any other means.
  • Courtesy calls to existing customers
  • Data entry, photocopying, filing, scanning
  • Managing emails
  • Communicating messages to colleagues
  • Formulating excel spreadsheets
  • Dealing with inbound and outbound enquires via phone and email
  • Support the workload of the wider team
  • General office duties
  • Project support to Account Managers
  • Use of mail chimp to send email campaigns

Entry Requirements

Applicants should be highly literate and numerate. GCSE English and Maths are essential

Skills Required

  • Attention to detail
  • Proactive and positive with a can-do attitude
  • Computer-literate with a good knowledge of Microsoft Office
  • Very effective communication skills – telephone & face to face
  • Organisational skills

Personal Qualities

  • Enthusiastic and committed
  • Keen to learn and develop skills, and willingness to embrace change
  • Ability to think independently, use initiative and work within a team
  • Punctual and Reliable
  • Confidence